• A college student enrolled in any technical, business management, finance, marketing, or communications course

• Passion for technology and for being a part of a fast-growing AI Edtech startup

• Great communication skills; has the ability to communicate effectively and efficiently (both verbal and written)

• Ability to multitask, prioritize, and manage time effectively

• Fast learner

• Good analytical and problem-solving skills

• Tech-savvy, comfortable using Google suite products

• Can work independently

• Minimum required number of hours must be 300 hours

Project Management and Implementation

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• Assist in working with business stakeholders to understand project objectives and requirements.

• Understand the deployment of our product to our clients, inclusive of configuration, training of users, handling complaints, data migration, and data entry

• Assist in the development and maintenance of the standard project management deliverables such as project plan, product backlog, issues, action items log, meeting minutes, etc.

• Establish proper communication and support the deployment of fixes/enhancements from start to end.

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Business Analysis and Customer Support

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• Support the software development team in defining, designing and testing features.

• Assist in managing after-sales customer support after deployment of fixes/enhancements.

• Deliver a world-class support experience